Ring of Arabia (“ROA,” “we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (www.ringofarabia.com), purchase tickets, shop in our online store, register for the ROA Academy, or attend our events.
By accessing our website or services, you agree to the practices described in this Privacy Policy.
We collect personal and non-personal information in the following ways:
Account & Registration Data: When you sign up, create an account, or place an order, we collect your name, email address, phone number, billing/shipping address, nationality, and date of birth.
Payment Information: Credit/debit card details, billing address, and transaction history. All payments are processed securely by our authorized payment gateways — we do not store full card details.
Order History: Records of purchases, ticket bookings, returns, and refunds.
Talent/Academy Applications: Personal data, resumes, photos, fitness information, and emergency contacts (for Academy applicants).
Customer Support: When you contact us via forms, phone, or email, we collect your communication details.
Device Data: IP address, browser type, device ID, operating system, and approximate location.
Usage Data: Pages visited, products viewed, time spent, and referral sources.
Cookies & Tracking: Used for website functionality, cart storage, analytics, and targeted advertising.
By attending ROA events, you may appear in event photos, videos, or live broadcasts. These may be used for promotional or commercial purposes.
Your information may be used for:
Order Fulfillment: Processing, shipping, and delivering your purchases from our online store.
Ticketing: Processing event tickets, e-tickets, and confirmations.
Customer Service: Handling inquiries, refunds, and support requests.
Marketing: Sending promotional emails, offers, and updates (only if you opt in).
Analytics & Improvements: Enhancing website performance, product offerings, and user experience.
Fraud Prevention & Security: Protecting against unauthorized purchases and ensuring compliance with UAE laws.
Community Engagement: Using event content for promotions, highlights, and cultural showcases.
We do not sell your personal data. However, we may share information with:
E-Commerce Partners: Payment processors, shipping/courier companies, ticketing agents, and fulfillment providers.
Technology Providers: Hosting services, analytics tools, and marketing platforms.
Sponsors & Event Partners: Limited exposure in event promotions.
Legal Authorities: When required under UAE law or regulations.
We apply strict safeguards to protect your data, including:
Secure Socket Layer (SSL) encryption for transactions.
PCI DSS-compliant payment gateways.
Restricted access to sensitive customer data.
Regular audits of systems and processes.
While we take all reasonable measures, no online system is 100% secure.
E-commerce Orders: Personal and transactional data is kept as long as necessary to complete purchases, handle returns, and comply with UAE tax/legal requirements.
Marketing Data: Retained until you unsubscribe or withdraw consent.
Event Media: Archived indefinitely for historical and promotional use.
Our online store is not intended for children under 13 years old. Minors under 18 should seek parental consent before making purchases or registering for events.
We use cookies to:
Store shopping cart items and preferences.
Track product popularity and improve website performance.
Deliver personalized product recommendations.
Enable secure login and checkout.
You can manage or disable cookies via your browser settings. Some features (e.g., checkout) may not function without them.
You have the right to:
Access your order history and personal data.
Update or correct inaccurate details in your account.
Request deletion of your account and stored data (subject to retention obligations).
Opt out of newsletters and marketing emails.
Request a copy of your stored data in a portable format.
Contact us at info@ringofarabia.com to exercise your rights.
Our store may include links to third-party payment platforms, delivery tracking pages, or partner websites. ROA is not responsible for their privacy practices.
Some of our e-commerce and payment partners may store or process data outside the UAE. In such cases, we ensure appropriate protection and compliance with international privacy standards.
This Privacy Policy may be updated to reflect changes in our e-commerce operations, regulations, and technology. Updates will be posted here with a new Effective Date.
For questions about this Privacy Policy, e-commerce practices, or your data rights, contact us:
Copyright © 2025 Ring of Pakistan, All Rights Reserved